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Project background

NDIS-related occupations continue to be some of the fastest growing occupations in Queensland. A strategic approach to NDIS market and workforce development is needed to support the significant social and economic benefits.

Jobs Queensland’s Strengthening Queensland’s NDIS Workforce reports, delivered in partnership with the Community Services Industry Alliance (CSIA), describe the research outcomes of the multi-year investigation of the workforce challenges and opportunities associated with the operation of the NDIS in Queensland.

These reports present data sets, trends, projections and information for the disability and community services sector on the growth of the NDIS and its workforce. In addition, the reports have industry recommendations and suggested actions for the upskilling, training and employment opportunities arising from NDIS funding.

The final report was released on 25 May 2023.



(PDF, 3 MB)


The Strengthening Queensland’s NDIS Workforce 2022 report supports and identifies opportunities for industry and government to work together for a skilled NDIS workforce in the years ahead. The actions identified by industry are in line with the Good people. Good jobs: Queensland Workforce Strategy 2022-2032 of increasing diversity within the workforce.

Action area 1: Workforce planning and development

  • Address high turnover rates and retain skilled workers within the sector.
  • Target and support harder to reach groups and increase diversity of the workforce through the creation of new attraction and recruitment pipeline.
  • Ensure promotional activities are linked to clear education and employment pathways.
  • Continue to promote and support the use of allied health assistants (AHAs).
  • Investigate options for skilled migration to assist with addressing shortages in professional occupations within the NDIS workforce.

Action area 2: Training and skills

  • Continue industry-led and government-enabled work to design and implement training solutions that meet the needs of the sector.
  • Continue to encourage and support NDIS service providers to adopt more strategic approaches to workforce planning, attraction, recruitment, retention and job design

Action area 3: Contribute to policy development

  • Advocate for and contribute to the development and availability of better workforce data.
  • Contribute to national policy related to the establishment of an appropriately skilled and sized NDIS workforce.

Last updated 24 May 2023