Hospitality on the Horizon

With almost 200,000 Queenslanders employed in the accommodation and food services, the hospitality industry is experiencing significant challenges that are reshaping it. Tourism, while a distinct and separate sector, largely drives the hospitality sector, and contributes approximately 4.6 per cent of Queensland’s Gross State Product (GSP), which is close to $21.5 billion annually (2021-2022).

Upcoming major events like the 2032 Olympic Games and new entertainment and lifestyle precincts like Queens Wharf are positioning Queensland as a premier tourism, leisure and entertainment destination. This will increase demand on the hospitality industry, driving the need for more and better-skilled workers. Significant opportunities exist for attracting and retaining the right talent and implementing the right skilling and training strategies now will help the industry grow its workforce.

This environmental scan provides a point-in-time foundational reference that will guide potential workforce planning activities. By addressing known challenges, it will ensure the sustainable growth and development of the hospitality sector in Queensland.

To learn more, read the environmental scan (PDF, 1.43MB) for the sector.